The A+W Smart Delivery app is the first step to digitize your delivery process. Recall or send your driver delivery notes and obtain customer signatures using A+W's modern, mobile terminal (app). The app allows your employees at headquarters to confirm the signature, thus saving you effort and time as well as speed up the billing process.
Don't just take our word for A+W Smart Delivery's effectiveness, instead listen to one of A+W's customers, your peers. Ryan MacDonald, the head of IT at PFG Glass in British Columbia started using the software solution in February 2023 and recently described the savings (time and money) and process that it affords his team. "A+W Smart Delivery (the order and item information is displayed in the app for the driver) is great software that saves us all kinds of time and paperwork. For example, it allows us to save about 3 hours a day between four people reducing the handling of paperwork and delivery notes for both drivers and customers."
"We don’t scan our paperwork anymore because now it is all digital. We don’t have to make lists for the drivers of their destinations anymore. The driver just comes into the office, grabs their tablet, jumps in a truck, and drives out the door." Once the customer signs the tablet or smartphone, "We in the dispatch center can reprint the deliver note from the customer. The printout has the signature, any damages are documented on the paperwork, the picture (what the driver took a picture of), etc." In other words, all of the data is at PFG's fingertips.
Not all deliveries are perfect. If applicable, the customer can reject the delivery with comments (e. g., in the case of damages or incorrect delivery). Ryan explains that "The customer and or delivery driver documents any breakage, allowing the item to go right back into the reject pool to be re-fabricated." This process saves PFG Glass a couple of hours by transferring the data back into the breakage pool immediately for faster fabrication and redelivery.
What happens when the delivery is successful? The order status is automatically updated in your A+W ERP system, so you can start the billing process (or automatically by means of workflow). Additional documentation (e. g., pictures of a complaint or a rack that has been unloaded at a construction site) can be automatically transferred to the ERP system, thus increasing transparency and saving unnecessary discussions.
Don't just stop at A+W Smart Delivery. You can also upgrade the A+W Smart Delivery app with minimal effort to A+W Logistic Optimizer. By upgrading to A+W Logistics Optimizer, you employ a modern and intelligent route optimization tool for integrated rack management along with a sophisticated delivery app and mapping feature. When you employ A+W Logistics Optimizer, you can optimize your routes by taking traffic information, delivery times, truck restrictions, etc., into account. All of this information enables you to increase delivery reliability as well as cost savings in time and transportation costs.
To learn more about A+W Smart Delivery and watch a "great software solution" in action, reach out to Josh Rudd by clicking the link below.
Functionality and Benefits:
- Runs on iOS and Android
- Scale your logistics solution according to your needs
- Use our modern delivery app as an electronic delivery note
- Obtain customer signatures faster
- Accelerate subsequent processes after shipping by using online feedback (e. g., invoicing)